All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, and at our discretion.
Compuhub may change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in South African Rands and all charges will be processed in South African Rands. Pictures on the website may differ from actual product.
Privacy
Compuhub does not disclose buyers information to third parties. Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists or sold. We do not have access or store banking details.
Information we collect
In your use of the Website and Services, we may collect and store the following personal information:name, email address and physical contact information;transactional information based on your activities on the Website;billing information;community discussions, chats, correspondence through our Website, and correspondence with us;website connection information, statistics on page views, traffic to and from the Website’s address and standard web log information;
How we use Personal Information
At the outset we would like to give you the comfort that you will always own your personal information and that we do not sell your personal information to anyone, for any reason, at any time.We use and disclose your personal information only as follows:To enable us to process, validate and verify requests To deliver to you any administrative notices, communications & alerts relevant to your use of the service and website;To analyse Website and Service usage and to improve the services provided;To third-party service providers appointed by us to enable us to provide the Services to you, and who are bound by these same privacy restrictions;To allow us and our authorised third party service providers to access your (“Account Information”) for your use.
Warranty and Returns
All products carry a one year warranty except software and cables. All faulty items should be returned to Compuhub in original item packaging. To arrange to return an item or report something damaged you need to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or click on the contact us link on the website. You will pay the postage costs for returning item and we will check the product and if it is faulty or damaged then it will be replaced. If there is nothing wrong however and the goods are perfectly ok and work, then the item will be returned to you and you will need to pay the postage to cover this.If goods are delivered to you damaged then you need to let us know within 24 hours of receipt or we will not be held liable.
Pricing & Stock
Prices are subject to change without prior notice as and when required, and are usually linked to changes in the Rand Dollar exchange rate. Some products may be end of life and alternative product models may be provided at a different pricing as an option.Occasionally items can be out of stock. We reserve the right to cancel any order and notify you. This is regardless of any communication from Compuhub stating that your order or payment has been confirmed, You will receive an email or call if the order was canceled and as soon as possible thereafter, refunding you for the amount paid.
Refunds
Compuhub will not process refunds for incorrect purchase or change of mind. In the event that Compuhub chooses not to ship a product, you will be notified by email or telephone and any amount charged to your credit card will be refunded. SecurityAll Credit / Debit card numbers are processed by a 3rd party payment provider, which is Payfast. We never get access to your payment information. This is for your security and also ours as we do not want to be in possession of your valuable data.